{"id":2913,"date":"2022-02-25T13:57:26","date_gmt":"2022-02-25T12:57:26","guid":{"rendered":"https:\/\/sparkpoint.eu\/dear-alfa-romeo-germany-this-is-no-way-to-communicate-with-customers\/"},"modified":"2022-02-25T13:57:26","modified_gmt":"2022-02-25T12:57:26","slug":"dear-alfa-romeo-germany-this-is-no-way-to-communicate-with-customers","status":"publish","type":"post","link":"https:\/\/sparkpoint.eu\/en\/dear-alfa-romeo-germany-this-is-no-way-to-communicate-with-customers\/","title":{"rendered":"Dear Alfa Romeo Germany &#8211; this is no way to communicate with customers!"},"content":{"rendered":"<p>On the subject of communication skills in communicating with customers:<\/p>\n<p>I do have a passion for Alfa Romeo and have driven various Alfas over a period of more than 18 years. Therefore, I wish this brand only the best.<\/p>\n<p>But what fluttered today in the mailbox makes me worried! Take a look at this promotional letter from FCA (Fiat Chrysler Automobiles).<\/p>\n<ol>\n<li>No personal salutation. They know who I am.<\/li>\n<\/ol>\n<ol>\n<li>No relevance. They know my car.<\/li>\n<li>No concrete offer. They must have something on offer.<\/li>\n<\/ol>\n<ol>\n<li>No sender. No signature. Don&#8217;t they have anyone who can write.<\/li>\n<\/ol>\n<p>I won&#8217;t even mention the formatting errors.<\/p>\n<p><img decoding=\"async\" class=\"aligncenter size-full wp-image-1962\" src=\"https:\/\/sparkpoint.eu\/wp-content\/uploads\/2021\/12\/Alfa-Romeo-Kundenbrief.jpeg\" alt=\"\" width=\"639\" height=\"903\" srcset=\"https:\/\/sparkpoint.eu\/wp-content\/uploads\/2021\/12\/Alfa-Romeo-Kundenbrief.jpeg 639w, https:\/\/sparkpoint.eu\/wp-content\/uploads\/2021\/12\/Alfa-Romeo-Kundenbrief-480x678.jpeg 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) 639px, 100vw\" \/><\/p>\n<p>No, Alfa. That&#8217;s not going to work. These 70 cents postage they could have really saved.<\/p>\n<p>&nbsp;<\/p>\n<p>P.S. Contact VEACT from Munich. They professionalize your dialog communication with very modern tools. No one in Germany does it more modernly! Just click here: <a class=\"gtrackexternal\" href=\"https:\/\/veact.net\/\">veact.net<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>On the subject of communication skills in communicating with customers: I do have a passion for Alfa Romeo and have driven various Alfas over a period of more than 18 years. Therefore, I wish this brand only the best. But what fluttered today in the mailbox makes me worried! Take a look at this promotional [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"categories":[79,66],"tags":[],"class_list":["post-2913","post","type-post","status-publish","format-standard","hentry","category-examples-from-practice","category-messages"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/sparkpoint.eu\/en\/wp-json\/wp\/v2\/posts\/2913","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/sparkpoint.eu\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/sparkpoint.eu\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/sparkpoint.eu\/en\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/sparkpoint.eu\/en\/wp-json\/wp\/v2\/comments?post=2913"}],"version-history":[{"count":1,"href":"https:\/\/sparkpoint.eu\/en\/wp-json\/wp\/v2\/posts\/2913\/revisions"}],"predecessor-version":[{"id":2915,"href":"https:\/\/sparkpoint.eu\/en\/wp-json\/wp\/v2\/posts\/2913\/revisions\/2915"}],"wp:attachment":[{"href":"https:\/\/sparkpoint.eu\/en\/wp-json\/wp\/v2\/media?parent=2913"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/sparkpoint.eu\/en\/wp-json\/wp\/v2\/categories?post=2913"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/sparkpoint.eu\/en\/wp-json\/wp\/v2\/tags?post=2913"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}