Professional conversation is far more than just a rhetorical stylistic device. It is the universal tool of successful leadership, the basis of all interpersonal success – and perhaps the most underestimated form of strategic communication in everyday business life.

Whether at the breakfast table, in the elevator, on the way to work, at meetings, town halls or in virtual space: you are constantly having conversations. You inform, negotiate, inspire, guide, correct, mediate – and your words are always the number one management tool.

If you want to lead, you have to be able to speak. If you want to lead effectively, you have to conduct conversations professionally.

Why do you need training in professional communication skills?

You know how communication works – otherwise you wouldn’t be where you are today. But that doesn’t mean it can’t be even more effective, clearer and more targeted. In an increasingly dynamic, digital and diverse working world, the expectations placed on management communication are rising considerably.

Today, professional communication is no longer an optional extra – it is a must. Because leadership without language is not leadership at all. Good conversations provide orientation, build trust, avoid conflicts, promote performance and create loyalty – both internally and externally: with teams, customers, investors, partners, journalists or works councils.

Panta Rhei – everything flows. Even leadership.

In the past, discussions were often hierarchical, formal and top-down. The boss spoke – the rest listened. Today, things are different: flat hierarchies, hybrid structures, cultural diversity, different expectations in terms of tone, transparency and appreciation. The modern “office worker” is no longer led by authority alone, but by attitude, clarity and strong communication.

Especially in virtual formats such as MS Teams or Zoom, you need to consciously conduct conversations that create closeness – even at a distance.

You can learn to lead conversations. And unlearn it.

Professional conversation is like singing, writing or breathing – we all do it every day. But how consciously? How strategically? How purposefully? Conversation management training makes precisely this difference: from intuitive to professional. From nice to effective. From friendly to strong leadership.

In our training course for professional communication skills, you will learn how to

> How to structure and consciously control conversations

> How to conduct difficult conversations confidently – whether with employees, managers or customers

> How to give clear and motivating feedback

> How to balance listening, mirroring, questions and plain speaking

> How to achieve your conversation goals, even when things get emotional or political

What you can expect:

An intensive, practical training course that follows on from your actual conversation practice. We work with real situations, real dialogs, real questions – and develop specific tools, phrases and strategies from them. You train your interviewing skills live, receive professional feedback and systematically develop your personal impact.

Who is the training course on professional interviewing intended for?

For managers, project managers, team leaders, managing directors and all people who want to lead, inspire, convince and speak clearly – with impact and attitude.

Professional discussion management is leadership work.

If you want to bring more impact, clarity and confidence to your conversations – both internally and externally – then professional conversation management is the training format that will really help you.

Let’s find out together how we can take your communication skills to the next level – and thus strengthen your leadership impact. Write to us or call us directly. We look forward to the conversation.